Shipping Policy

buylordcard.com is operated by Best Gift Crystal Foreign Trade Limited. This Shipping Policy explains how orders are processed and shipped to eligible destinations.

1. Order Processing

Orders are generally processed after payment has been successfully received and the required order information has been confirmed.

Processing time may vary depending on:

· Product type;

· Quantity;

· Customization requirements;

· Artwork review;

· Production requirements;

· Order volume;

· Availability of materials.

Customized and RFID products may require additional production time compared with standard products.

2. Custom Orders

For customized products, production may begin only after the necessary design information, artwork or customization details have been confirmed.

If additional information is required from the customer, production may be delayed until the required information is received.

Customers should ensure that their contact and shipping information is accurate before submitting an order.

3. Shipping Methods

Available shipping methods may vary depending on the destination, product type, package size and other order conditions.

Where available, customers may be offered standard or expedited shipping options during the ordering process.

The shipping method selected may affect the estimated delivery time and shipping cost.

4. Estimated Delivery Times

Any delivery time shown on the website or provided by our support team is an estimate rather than a guaranteed delivery date.

Delivery time may be affected by:

· Shipping carrier operations;

· Customs processing;

· Local holidays;

· Weather conditions;

· Transportation delays;

· Incorrect address information;

· Import procedures;

· Other circumstances outside our reasonable control.

5. Tracking

Where tracking is available, tracking information may be provided after the order has been shipped.

Tracking information may take some time to become active after the carrier receives or scans the package.

Customers should use the tracking information to monitor the progress of their shipment.

6. International Shipping

We may provide international shipping to eligible destinations.

International orders may be subject to customs clearance, import requirements, taxes, duties or other charges imposed by the destination country.

Such charges, where applicable, may be the responsibility of the customer unless otherwise stated during checkout.

7. Customs and Import Duties

Customers are responsible for complying with applicable import laws and regulations in their destination country.

Customs authorities may inspect packages or request additional information.

Customs delays are outside our control and are not included in standard shipping estimates.

8. Incorrect Shipping Address

Customers are responsible for providing complete and accurate delivery information.

If an order is returned, delayed or lost because an incorrect or incomplete address was provided, additional shipping charges may apply if a reshipment is requested.

Please contact us as soon as possible if you notice an address error after placing an order.

9. Failed Delivery

If a carrier attempts delivery but the package cannot be delivered because of an incorrect address, recipient unavailability or other customer-related circumstances, the customer may be responsible for additional delivery or reshipping costs.

10. Lost Packages

If tracking indicates that a package has been delivered but you cannot locate it, please first check with household members, neighbors, building management or the local carrier.

If the package remains missing, contact us so we can assist with the available carrier investigation process.

11. Shipping Delays

We are not responsible for delays caused by circumstances beyond our reasonable control, including carrier disruptions, customs delays, natural disasters, severe weather, strikes, transportation interruptions or other unforeseen events.

We will make reasonable efforts to assist customers when shipping issues occur.

12. Contact Us

For questions regarding shipping, tracking or delivery, please contact our customer support team through buylordcard.com.

Operated by:
Best Gift Crystal Foreign Trade Limited

Website: buylordcard.com